I. Purpose and Scope of Information Collection
To register for using MKT Software, customers must create an account and provide some information such as: Name (individual, organization, business), email address, contact person, phone number, and some other information. This data helps us accurately identify customer information to grant the right to use our software products and services. Additionally, this information allows MKT Software to contact and provide timely support to customers throughout their use of our products and services.MKT Software respects the privacy of all customers and complies with the principles of a transparent and responsible Privacy Policy. Therefore, customers are entitled to the following rights:
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The right to request access, review, and update personal information provided to MKT Software.
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The right to request deletion or removal of personal information when no longer using the services.
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The right to opt out of receiving marketing or promotional communications.
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The right to request clarification regarding how personal data is collected, processed, and stored.
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The right to submit complaints if personal information is used inconsistently with this Privacy Policy.
MKT Software is committed to responding to all data-related requests as soon as possible, typically within 7 business days.
Cookies and Tracking Technologies (If Applicable)
The MKT Software website and system may use cookies or similar tracking technologies to:
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Personalize user experience
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Remember login information
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Analyze browsing behavior
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Improve product performance and system efficiency
All data collected through cookies adheres to this Privacy Policy. Customers may disable cookies through their browser settings if they prefer not to have information collected automatically.
Data Security During Transmission
To enhance data protection and comply with international standards for a secure Privacy Policy, MKT Software applies the following security measures:
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SSL (Secure Socket Layer) encryption for all data transmitted between customers and our system.
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Multi-layer security protocols to prevent unauthorized access.
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Regular security assessments and risk evaluations to detect potential vulnerabilities.
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Frequent data backups to ensure system stability and minimize information loss.
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Strict access control policies for internal personnel handling customer data.
These measures help ensure that all customer information remains safe and protected at all times.
II. Scope of Information Use
MKT Software commits to using customer information only to:- Manage and grant the right to use MKT Software products and services.
- Contact and notify customers of updates and changes to products and services.
- Send notifications inviting customers to upgrade products or renew services when their service usage is about to expire.
- Conduct post-sale care and support activities.
- Resolve complaints and disputes.
- MKT Software commits not to share customer information with any third party except when requested by competent state authorities.
MKT Software reserves the right to revise or update this Privacy Policy to comply with:
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Current legal regulations
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Adjustments in business operations
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Product upgrades or technical improvements
Whenever there are significant changes in how customer data is collected or used, MKT Software will provide notifications via email or on our official website.
The updated Privacy Policy will take effect immediately upon publication.
III. Information Storage Period
Customer information is essential input data for MKT Software to provide and manage the right to use our software products and services. Therefore, customer information will be stored throughout our operational period.To ensure accurate and lawful data processing under this Privacy Policy, customers are responsible for:
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Providing truthful, complete, and up-to-date personal information when registering or using MKT Software services.
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Notifying MKT Software immediately if any information changes, becomes outdated, or no longer accurate.
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Ensuring that the information provided does not violate any third-party rights or legal restrictions.
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Maintaining the confidentiality of their login credentials and taking appropriate measures to protect their account.
MKT Software is not responsible for issues arising from inaccurate or incomplete information provided by customers.
IV. Commitment to Protecting Customer Personal Information
- MKT Software is committed to always striving to use the best measures to secure customer information, ensuring that this information is not stolen or disclosed unintentionally.
- MKT Software commits not to share, sell, or rent customer information to any third party.
By continuing to use MKT Software’s products, services, or website, customers are deemed to have read, understood, and agreed to the terms outlined in this Privacy Policy.
Customers are responsible for reviewing updates to ensure they remain informed of any changes to their rights and obligations.
In alignment with international best practices for a strong Privacy Policy, MKT Software has established a clear incident-response process:
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Immediate detection of unusual system activity or unauthorized access.
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Investigation and identification of affected data subjects and impacted information.
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Implementation of rapid security measures to isolate and resolve the breach.
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Notification to customers and authorities (if required by law) within a reasonable timeframe.
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Post-incident review and system reinforcement to prevent future occurrences.
Our goal is to ensure transparency and minimize risks for all customers.
V. Contact Information of the Information Collection Unit
In some cases, customer data may be stored or processed on servers located outside Vietnam. If cross-border data transfer is required:
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MKT Software ensures that such transfers comply with international privacy standards.
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Data will only be stored in countries offering an adequate level of personal data protection.
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Customers will be informed if any transfer could potentially affect their rights under this Privacy Policy.
MKT Software is committed to building a safe, transparent, and trustworthy environment for all customers. This Privacy Policy serves as a clear statement of how we collect, use, store, and protect your personal information throughout your experience with our products and services.
By implementing strict data protection measures, complying with legal requirements, and continuously improving our security standards, MKT Software ensures that your information is handled responsibly and ethically. We encourage customers to review this Privacy Policy regularly to stay informed about any updates or changes.
Your trust is our highest priority, and we will continue to safeguard your privacy while delivering the best possible service experience.
To have more information about us you can see more our social media right here:
- Address: Floor 4, Stellar Garden Building, 35 Le Van Thiem Street, Thanh Xuan District, Hanoi, Vietnam
- Hotline: (+84) 941.113.119
- Mail: [email protected]
